AboutHello, I’m Bhakti Nagaraja, a BACP-registered Counsellor and Psychotherapist with an MSc in Integrative Counselling and Psychotherapy. My work is trauma-informed, compassionate and tailored to you, offering a safe, non-judgemental space to explore what’s going on and find a way forward.
My work is grounded in evidence-based, compassionate practice and shaped around each client’s individual needs.
Many clients come to therapy feeling overwhelmed, stuck, or uncertain; together, we work to build greater self-awareness, emotional resilience, and healthier ways of relating to themselves and others.

Services

I work with adults and teenagers experiencing anxiety, depression, trauma, or significant life transitions.I integrate Cognitive Behavioural Therapy (CBT), Person-Centred Therapy, and Attachment Theory to create a safe, collaborative, and non-judgemental space where clients can explore their experiences, develop insight, and work towards meaningful change.

What to expect

This agreement explains how I work, what you can expect from counselling and the practical arrangements we agree before starting therapy. We will have the opportunity to discuss any questions you may have.1. My approach to therapyI am an integrative psychotherapist and counsellor, offering a safe, supportive and non-judgemental space to explore your thoughts, feelings and experiences.My approach draws on Cognitive Behavioural Therapy (CBT), Person-Centred Therapy and Attachment Theory. Our work will be shaped around your individual needs, with an emphasis on understanding yourself, developing emotional resilience and working towards meaningful change.I work in accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for the Counselling Professions.2. Confidentiality and its limitsWhat you share in therapy is treated confidentially. Confidentiality is important in helping you feel safe enough to speak openly.There are some circumstances in which information may need to be shared:Clinical supervision: I discuss my work with a qualified clinical supervisor to support safe, ethical and effective practice. I take care to protect your identity wherever possible.Safeguarding: If I have concerns that you, a child or another person may be at risk of significant harm, I may need to share relevant information with appropriate safeguarding services.Serious risk: If there is a serious concern about your safety or the safety of another person, I may need to contact relevant professionals or emergency services.Legal requirements: I may be required to disclose information where the law requires or authorises this.Other professionals: Where appropriate, I may contact your GP or another professional with your consent, unless there is a lawful and justified reason to act without it.Where possible and appropriate, I will discuss any proposed disclosure with you beforehand. Information will only be shared when necessary and in accordance with my professional and legal responsibilities.3. Sessions and duration of therapySessions last 50 minutes, unless otherwise agreed.Sessions will usually take place weekly, at an agreed time and location.The number of sessions will depend on your needs, goals and the nature of our work together.We will review our work periodically to consider your progress, discuss any concerns and decide whether therapy continues to meet your needs.Ending therapy is an important part of the process. Where possible, we will plan the ending together and allow time to reflect on the work.Any change to the frequency or format of sessions will be discussed and agreed together.4. Fees and paymentThe agreed fee for each session is £55.Payment arrangements will be discussed and agreed before therapy begins. If you experience a change in financial circumstances, please speak to me so we can discuss whether any adjustment is possible.5. Cancellations and missed appointmentsI ask for at least 48 hours' notice if you need to cancel or rearrange a session.Cancellations made with less than 48 hours' notice may be charged at the full session fee.Missed appointments without notice may be charged at the full session fee.If I need to cancel a session, you will not be charged for that session.If you are unable to attend regularly, we will discuss whether the current arrangements remain suitable.Any exceptional circumstances will be considered on an individual basis.6. Contact outside sessionsCommunication outside sessions should generally be limited to practical matters, such as appointments and cancellations.I will explain the appropriate contact arrangements and share the contact details you should use. I cannot guarantee an immediate response to messages, and email or text should not be used for urgent or crisis support.Social media contact and online boundaries will be maintained to protect your privacy and the therapeutic relationship.7. Records and data protectionI maintain appropriate records of our work together. These may include relevant information from our initial assessment, brief session notes and details necessary for the safe and effective provision of therapy.Your information will be stored securely and handled in accordance with applicable data protection legislation and my privacy notice.Access to your information is restricted to those who need it for legitimate professional purposes, including my clinical supervisor where relevant to supervision.You may request access to your personal information in accordance with data protection law. Information may need to be retained for an appropriate period after therapy ends, in line with my retention policy and legal and professional responsibilities.Sessions must not be audio- or video-recorded by either of us without prior discussion and explicit agreement.8. Safeguarding and professional boundariesI take safeguarding seriously and will act in accordance with my professional and legal responsibilities if concerns arise.Our relationship is a professional therapeutic relationship. I will maintain appropriate boundaries to protect your wellbeing and the integrity of our work.I aim to provide a respectful environment in which we can discuss difficulties openly, including any concerns you have about therapy. Threatening or abusive behaviour may result in sessions being paused or the therapeutic relationship being ended, where appropriate.9. Complaints and concernsIf you are unhappy with any aspect of our work, I encourage you to raise this with me so that we can discuss your concerns.If we cannot resolve the matter, you may use the relevant BACP professional conduct or complaints process, where applicable. Information is available at:https://www.bacp.co.uk/about-us/protecting-the-public/professional-conduct/10. Emergencies and crisis supportOut Loud is not an emergency or crisis service, and I do not provide 24-hour support.If you are in immediate danger, call 999 or attend your nearest emergency department.For urgent mental health support in England, you can call NHS 111 and select the mental health option where available. You can also contact Samaritans on 116 123, free of charge, at any time.11. Holidays, breaks and ending therapyI will give you reasonable notice of planned holidays or absences wherever possible. We will discuss any anticipated breaks and how these may affect our work.You are free to end therapy at any time. Where possible, I encourage us to discuss the ending together so that we can reflect on your progress and bring the work to a close safely.If I am unable to continue offering therapy, I will discuss appropriate next steps with you, including signposting to alternative support where possible.12. Agreement to counsellingBy beginning therapy, you confirm that you have had the opportunity to read and discuss this agreement, ask questions and understand the arrangements for our work together.

Contact

Get in touch by email, phone or text to explore whether Out Loud is right for you.Face-to-Face TherapyI offer face-to-face counselling in a calm, supportive space, where you can talk openly and work through what’s on your mind.Please get in touch to discuss availability and find a time that works for you.Online TherapyIf you prefer to access therapy from home, I also offer online sessions via a secure video platform.Phone, text or Whatsapp: 07Email: